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help with TJMedia TKR-304E with song updates

Your comments, questions, or opinions on any karaoke related hardware.
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tetsuo73
Posts: 3
Joined: Mon May 26, 2014 10:04 am

help with TJMedia TKR-304E with song updates

Post by tetsuo73 »

Hello all, i am hoping someone on the forum can give me help on this unit. I had this unit for about 2 years and it works fine. Till last week I never tried to update the song via their web site. I downloaded their song vol 44 and followed the direction, installed via USB and it worked fine. So i said to self well may as well download 40-43 and install them too.
I download the songs with the same laptop and copied it with the same USB drive but each time I tried to update to the karaoke unit it tells me the USB memory is not connected properly. I said fine I tried another USB and got the same error. Each time I tried the unit rejects the USB drive for vol 40-43. I said what the f! I copy vol 44 back on the USB drive and put that on the karaoke unit just to see what will happen, and it said something around the lines of vol 44 is already installed and to remove the USB drive.
I tried reset the unit, and down load with another laptop with a 3rd USB drive but same error.
I tried searching on the net but could not find any forum regarding my problem. Hope someone can help me. thanks all.


mnementh
Posts: 674
Joined: Tue Apr 28, 2009 5:41 am
Location: Dundee, Scotland

Post by mnementh »

Hi there.

Welcome to the forum.

I looked for tjmedia online but the website I found had absolutely no information on either your TKR-304E, not any sign of downloadable music.

Please post the correct URL for your version of tjmedia. Preferably a link to the user manual.

Have you tried contacting tjmedia, directly?

Most companies are very helpful, if asked.

Sandy.
tetsuo73
Posts: 3
Joined: Mon May 26, 2014 10:04 am

Post by tetsuo73 »

Hi Sandy,
TJ Media is one of the largest vendor it is based out of South Korea. They had plans to come sell into USA but stop due to copy rights. Over 70% of korean KTV bars use their equipments. Vendors still sell them out of Asian store just not over the net like amazon.

Their main web site is in English but so far i have not received any answer back from them.

Reason i purchased this unit is the fact you can upload songs via the USB and you pay with a smart card that is part of the unit.

here is the link for the owners manual. http://www.tjmedia.co.kr/manual/eng_TKR-304E_manual.pdf

here is the link for the unit http://www.ebay.com/itm/TJ-Media-Korean ... 2c7ebdb289

here is the link for the step they removed the English page, but you can follow the steps by looking at the pics. http://newsong.tjmedia.co.kr/main.aspx on the left links click on the #2 that will bring you to the steps to download songs, put it onto usb, and etc.

thanks
mnementh
Posts: 674
Joined: Tue Apr 28, 2009 5:41 am
Location: Dundee, Scotland

Post by mnementh »

HI Testuo73,
I've had a look through the manual and I have to say this is one of the most user unfriendly devices I've ever seen.

Passwords everywhere and smart cards. Dear me!

The maual doesn't actually say what format the downloaded songs are in but if I read the unit description OK, then it seems they are MP3+G as usual.

Your idea of trying to re-install your 44 "disc" is good as the machine is obviously reading the USB port OK as it says those tracks are already installed.

Therefore, there MUST be another reason it won't take "discs" 40 - 43.

The track update procedure is ridiculously complicated plus this smart card certification is beyond me.

What is it certifying?

Anyway, I noticed that there is an automatic boot up update for tracks by inserting the USB BEFORE switching the machine on (see the bottom of page 15 of the downloaded manual).

Have you tried that yet?

Is there any way to delete tracks from the drive?

If so, you could try deleting "disc" 44 that you successfully updated and retry it.

If that works, then I would suggest deleting again and try installing 40 - 44 in numeric sequence.

Let us know how you get on.

Sandy.
tetsuo73
Posts: 3
Joined: Mon May 26, 2014 10:04 am

Post by tetsuo73 »

Sandy,
thanks for the help. Yes, i left have the USB in the unit than turning it on and it did nothing, it just booted to the welcome screen after few secs.

The unit is made so you download the new songs disc from their web site, upload it to the unit via USB, than use the smart card which is one time use at $20 per card to certifying the disc before the unit will let you play those songs.

there is no way to delete the disc once it is uploaded.
My next step is hope to find a shop that sells those units and ask them for help.
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wiseguy
Site Admin
Posts: 1906
Joined: Wed Aug 18, 2004 5:05 pm
Location: WV

Re: help with TJMedia TKR-304E with song updates

Post by wiseguy »

Welcome to the forum ame-otoko! You shared some very useful information that I'm sure will prove helpful to many.
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